Minimum System Requirements for Tobii Pro Software

The system requirements mentioned on this page provide a baseline for a suitable computer to begin using Tobii Pro software.

Tobii Pro Lab and Tobii Pro Studio have been designed for research purposes. Therefore, you need to exercise tight control over your operating system and hardware to ensure good performance during stimulus presentation and recording. You can additionally secure the performance by making sure the computer is dedicated to eye tracking and running our software, and that it is free from all third party applications.

Tobii Pro Lab and Tobii Pro Studio routinely perform very demanding calculations, so execution of some operations may take a lot of time, for example, calculating metrics for large projects, encoding exported videos, and running Assisted Mapping. Performance is also affected by variables such as how big your project is, how many stimuli you are using, the type of stimuli used, and the number of recordings already saved in the project.

Component	Required specification	Important notes
CPU	Intel Core i5 quad core, or better	6^th generation or later; AMD not supported
RAM	16 GB
Hard disk	SSD	256 GB or more is recommended
Graphics card	Intel or Nvidia, released in 2015 or later; DVI, HDMI or DisplayPort connector	Intel integrated graphics from the HD/UHD/Iris series is suitable; Nvidia Geforce is compatible but Quadro is recommended AMD/ATI not supported
Monitor	1920 x 1080 resolution	DVI, HDMI or DisplayPort connector; scaling set to 100%
Operating system	Windows 10 64-bit	Professional or Enterprise versions only

Optional components:

Ports	RJ-45 Ethernet port	USB-to-Ethernet adapters may work but can have errors
User/Participant camera (for recording participants during experiments)	Logitech HD Pro Webcam C920	Other equivalent models may work but have not been tested
Scene camera (for setups without screen)	Logitech HD Pro Webcam C920	Other equivalent models may work but have not been tested
Parallel port for sending TTL-signals (only required when syncing with third-party software/hardware) (Tobii Pro Lab only)	StarTech PEX1P, Manhattan PCI 158176, Digitus DS-30020-1	Even though sending TTL-signals should work with most parallel port cards, USB-to-Parallel-port adapters are normally designed for printers only and therefore cannot send TTL-signals

NOTE: The Tobii Pro X3-120 eye tracker, when used without external processing unit (EPU), requires atleast an Intel quad core 3.0GHz CPU and a powered USB 3.0 port.

Tobii Pro Studio system requirements can be found here.

System requirements related to VR can be found here.

System Requirements – Tobii Pro Eye Tracker Manager

Component	Windows	Mac	Linux
Operating system	Windows 7, 8.1 and 10 (32-bit or 64 bit) Professional or Enterprise	Mac OS 10.15 Catalina	Ubuntu 18.04 (64-bit)
CPU	Intel Core i5 dual core or better	Intel Core i5 dual core or better	Intel Core i5 dual core or better
RAM	4 GB	8 GB	4 GB

System Requirements – Tobii Pro Glasses Controller

Component	Glasses 2	Glasses 3	Glasses 3 (Android)
Operating system	Windows 7, 8.1 and 10 (32-bit or 64-bit) Professional or Enterprise	Windows 10 64-bit Professional or Enterprise, version 2004	Android OS version 9 or later
CPU	Intel Core i5 dual core or better	Intel Core i5 quad core, 6th generation or better	Snapdragon 835 (8 cores, 2.0GHz) or equivalent
RAM	4 GB	8 GB	6 GB

Tobii Pro Glasses 2 Controller can be used on tablets running an x86-compatible processor and a compatible Windows operating system. Tobii Pro recommends models from the Microsoft Surface Pro and Surface Book range.

Important note: On Windows 10, there is currently a problem where Tobii Pro Glasses 2 has intermittent connection issues with the Intel Dual Band Wireless-AC 7xxx/8xxx/9xxx wireless adapters. This issue is being looked into with urgency. A quick workaround is to use a separate USB wireless adapter to connect the Glasses 2 wirelessly, or use a wired connection instead.

Additional requirements

Tobii Pro Lab, Tobii Pro Studio, and Tobii Pro Eye Tracker Manager require a laptop or desktop computer; tablets are not supported.
Tobii Pro software requires full administrator rights and does not support roaming profiles.
Installing/running Tobii Pro software in virtual machines (locally or on a server) is not supported. Running projects over network drives or cloud storage is also not supported.
If you have a multiple-screen setup, always use "extend screen", never "duplicate screen".
It is highly recommended to set the Windows power plan to High/Best Performance.
You can avoid negative timing effects and interference from other machines in the same network by using a direct connection between your computer and the Tobii Pro eye tracker. We do not recommend using extension cables, USB hubs, adapters, etc.
The FAQ section of the Tobii Pro customer portal provides details on supported codec packs for Tobii Pro Lab and Tobii Pro Studio.
If you have dual screen setups with the T60XL, use a wide screen with 1920 x 1200 resolution.
If timing is a critical factor in your experiment, check the Timing Guide for Stimulus Display in Tobii Pro Lab and Timing Guide for Tobii eye trackers and Tobii Pro Studio.
If you run experiments that utilize other biometric measures in conjunction with eye tracking, check the system requirements of any attached third-party equipment.

Legal notice: The specifications above are not exhaustive and no rights can be derived from this document. The specifications may be changed without notice. All products and services by Tobii Pro are subject to our general terms and conditions.