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Tobii Pro
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Tobii Pro Lab
System requirements

Minimum System Requirements for Tobii Pro Software

System Requirements – Tobii Pro Lab

Tobii Pro Lab has been designed for research purposes. Therefore, you need to exercise tight control over your operating system and hardware to ensure good performance during stimulus presentation and recording. You can additionally secure the performance by making sure the computer is dedicated to eye tracking and running our software, and that it is free from all third party applications.

Tobii Pro Lab routinely performs very demanding calculations, so execution of some operations may take a lot of time, for example, calculating metrics for large projects, encoding exported videos, and running Assisted Mapping. Performance is also affected by variables such as how big your project is, how many stimuli you are using, the type of stimuli used, and the number of recordings already saved in the project.

Important note: When using Intel UHD 620 graphics with Windows 10 version 20H1, there is a bug with video exports. This is due to changes from Microsoft/Intel, so currently there is no fix available.

Component

Required specification

Important notes

CPU

Intel Core i5 quad core, or better

6th generation or later;

AMD not supported

RAM

16 GB

 

Hard disk

SSD

256 GB or more is recommended

Graphics card

Intel or Nvidia, released in 2015 or later; DVI, HDMI or DisplayPort connector

Intel integrated graphics from the HD/UHD/Iris series is suitable; Nvidia Geforce is compatible but Quadro is recommended

AMD/ATI not supported

Monitor

1920 x 1080 resolution

DVI, HDMI or DisplayPort connector; scaling set to 100%

Operating system

Windows 10 64-bit

Professional or Enterprise versions only

 

Optional components

Ports

RJ-45 Ethernet port

USB-to-Ethernet adapters may work but can have errors

User/Participant camera (for recording participants during experiments)

Logitech HD Pro Webcam C920

Other equivalent models may work but have not been tested

Scene camera (for setups without screen)

Logitech HD Pro Webcam C920

Other equivalent models may work but have not been tested

Parallel port for sending TTL-signals (only required when syncing with third-party software/hardware) (Tobii Pro Lab only)

StarTech PEX1P,

Manhattan PCI 158176,

Digitus DS-30020-1

 Even though sending TTL-signals should work with most parallel port cards, USB-to-Parallel-port adapters are normally designed for printers only and therefore cannot send TTL-signals

 

NOTE: The Tobii Pro X3-120 eye tracker, when used without external
processing unit (EPU), requires at least an Intel quad core 3.0GHz CPU
and a powered USB 3.0 port.

Tobii Pro Studio system requirements can be found here.

System requirements related to VR can be found here.

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System Requirements – Tobii Pro Eye Tracker Manager

These are the system requirements for Tobii Pro Eye Tracker Manager.

Component

Windows

Mac

Linux

Operating system

Windows 7, 8.1 and 10 (32-bit or 64 bit) Professional or Enterprise

Mac OS 10.15 Catalina

Ubuntu 18.04 (64-bit)

CPU

Intel Core i5 dual core or better

Intel Core i5 dual core or better

Intel Core i5 dual core or better

RAM

4 GB

8 GB

4 GB
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System Requirements – Tobii Pro Glasses Controller

These are the system requirements for Tobii Pro Glasses Controller.

 

Note on tablets: Tobii Pro Glasses 3 Controller can be used either on Android tablets, or on tablets running an x86-compatible processor and a compatible Windows operating system. Tobii Pro recommends models from the Microsoft Surface Pro and Surface Book range.

Component

Glasses 3
(Windows)

Glasses 3
(Android)

Glasses 3
(Mac)

Operating system

Windows 10 64-bit Professional or Enterprise (version 2004 or later), Windows 11

Android OS version 9 or later, OS version 11 and above recommended

Mac OS 11 (Big Sur)

CPU

Intel Core i5 quad core, 6th generation or better

Snapdragon 835 (8 cores, 2.0GHz) or equivalent

Intel Core i-series

RAM

8 GB

4 GB

8 GB

 

Tobii Pro Glasses 2 Controller system requirements can be found here.

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Additional requirements

These are additional requirements that might interest you:

  • Tobii Pro Lab, Tobii Pro Studio, and Tobii Pro Eye Tracker Manager require a laptop or desktop computer; tablets are not supported.
  • Tobii Pro software requires full administrator rights and does not support roaming profiles.
  • Installing/running Tobii Pro software in virtual machines (locally or on a server) is not supported. Running projects over network drives or cloud storage is also not supported.
  • If you have a multiple-screen setup, always use "extend screen", never "duplicate screen".
  • It is highly recommended to set the Windows power plan to High/Best Performance.
  • You can avoid negative timing effects and interference from other machines in the same network by using a direct connection between your computer and the Tobii Pro eye tracker. We do not recommend using extension cables, USB hubs, adapters, etc.
  • The FAQ section of the Tobii Pro customer portal provides details on supported codec packs for Tobii Pro Lab and Tobii Pro Studio.
  • If you have dual screen setups with the T60XL, use a wide screen with 1920 x 1200 resolution.
  • If timing is a critical factor in your experiment, check the Timing Guide for Stimulus Display in Tobii Pro Lab and Timing Guide for Tobii eye trackers and Tobii Pro Studio.
  • If you run experiments that utilize other biometric measures in conjunction with eye tracking, check the system requirements of any attached third-party equipment.

Legal notice: The specifications above are not exhaustive and no rights can be derived from this document. The specifications may be changed without notice. All products and services by Tobii Pro are subject to our general terms and conditions.