Our service-minded support team is here to help you if you have any problems with your Tobii Pro eye tracker or any of our applications. Our team is available normal business hours and speak English and several European languages.
Through our customer portal, Tobii Pro Connect, you receive an unlimited number of users for your account, you can access FAQs, tutorials, troubleshooting guides and downloads. You can get in touch and interact with our Support Engineers and manage your account and licenses. This is a free service and valid for the lifetime of your eye tracker.
With this yearly plan on top of the Basic Support, you get fast-tracked service, access to phone support and remote assistance. Our Support Engineers can give you tips to improve usage as well as explain products concepts and features.