We are here to help!

We are a global support team represented in Sweden, United States, China and Japan.

We are always willing to assist our customers. Your most local team will handle your request and our target is to get back to you as soon as possible with an answer to solve your problem.

We encourage searching our FAQ´s for common questions or go to our Learning Center to explore more extensive knowledge articles.

If you want to get in touch please send us your request or if it is urgent do not hesitate to call.

Want to get in touch with us?

Tobii Pro support rep

We are here to help our customers. What helps us, help you, is a good description of your problem.

  • Model or serial number for the eye tracker
  • Environment in which you are performing your study e.g. light conditions
  • Version and license key of the software
  • What stage you are in with your study e.g. picking a method design your test, setting up the eye tracker or visualizing data.

Your support could be a role model for everyone! Keep up the good work!