Installing the Pro Nano eye tracker drivers

Learn how to install and update your Tobii Pro Nano eye tracker drivers.

 

The Tobii Pro Eye Tracker Manager application helps you install and configure your eye tracker and keep it updated with the latest eye tracking improvements and capabilities. In this next step, you will install the driver necessary to operate the eye tracker.

 

Pro Eye Tracker Manager

For Tobii Pro Nano, every version of the driver is bundled with a corresponding firmware version. This means that when you install a driver on your computer and a Pro Nano is connected, it will also install the corresponding firmware version on the eye tracker.

This means that you can control the firmware on any Pro Nano unit simply by installing the desired driver and  connecting the eye tracker to the computer.

Installing the Tobii Pro Eye Tracker Manager and the eye tracker driver:

  1. Download the Pro Eye Tracker Manager (version 1.11 or newer) installer.
  2. Run the Pro Eye Tracker Manager installer.
  3. When the installation is completed the Pro Eye Tracker Manager launches automatically.
  4. Connect the eye tracker to the USB port. 
  5. In the Pro Eye Tracker Manager, click on the ‘Install or update Eye Trackers’ card. 
  6. Find your eye tracker model on the list and click ‘Install drivers’ to start the driver installation. 
  7. Click ‘Confirm’ to continue and launch the installer and follow the instructions.
  8. When the installation is complete, you need to re-start the Eye Tracker Manager application. Locate the Eye Tracker Manager icon (an orange square with two white dots) on the notification area of your Windows taskbar, then right-click on the icon and on the contextual menu click ‘Exit’.
  9. Re-launch the Eye Tracker Manager, after a few seconds you will see the eye tracker card displayed on the main area of the window. If your eye tracker card does not show up, wait for 1 minute. If it still does not show up unplug the eye tracker from the USB port and reinsert it. If this does not work, restart your computer and run the installation of the drivers again. Read the following FAQ for further troubleshooting: Why does my screen-based eye tracker not connect?
  10. Unplug the eye tracker and go to the next step.

Updating the eye tracker driver and firmware

By installing the latest driver, you will automatically update the eye tracker with the latest improvements. Please note that you can always downgrade to earlier firmware versions through Eye Tracker Manager.

Updating the eye tracker driver:

  1. Open the Eye Tracker Manager.
  2. Make sure the eye tracker is connected via a USB port. 
  3. Click on the ‘Install or update Eye Trackers’ card. 
  4. Find your eye tracker and click ‘Install drivers’ to install and update the driver.
  5. Once you have finished your update, you need to re-start the Eye Tracker Manager application. Locate the Eye Tracker Manager icon (an orange square with two white dots) on your Windows notification area of the taskbar, then right-click on the icon and on the contextual menu click ‘Exit’.
  6. Re-open the Eye Tracker Manager, after a few seconds you will see the eye tracker card displayed on the main area of the window.

The Pro Eye Tracker Manager can help you keep track of any updates available for your eye tracker.

Enabling or disabling update notifications:

  1. Open the Eye Tracker Manager.
  2. On the main menu click the 'Settings' icon ("cog wheel" icon located on the top right).
  3. On the 'Notifications' section of the settings window, enable or disable the following notifications: Eye Tracker Manager updates; Firmware updates; and Eye Tracker Driver updates.
  4. Click 'Save and close' to save your new settings and close the window.

To receive any update notification your computer must be connected to the internet.

Updating the driver and firmware Show less
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