• Can I use a standardized HDMI cable?

    While it is technically feasible to use a standard HMDI cable to connect the Tobii Pro Glasses 2 Head Unit with the Recording Unit, it is not recommended, as the original cable provided by Tobii is made very flexible and unobtrusive to make sure the participant can move freely.

    FAQ Tobii Pro Glasses 2
  • What is the pulsed light that can be seen in videos of Tobii’s eye-tracking systems?

    The IR light from the eye-tracking illuminators is invisible to the eye, but sometimes visible to digital cameras. Digital cameras often use infrared blockers, but cheaper digital cameras and camera phones have less effective filters and can 'see' intense near-infrared light, appearing as a bright purple-white color.

    FAQ Tobii Pro Glasses 2 Tobii Pro T60XL
  • What is the WLAN signal range of the Tobii Pro Glasses 2?

    The exact WLAN range of the Tobii Pro Glasses 2 depends on the hardware you use and the environment you are using it in.

    FAQ Tobii Pro Glasses 2
  • Installing Tobii Glasses Controller

    Learn how to install the Tobii Glasses Controller software.

    Tobii Pro Glasses 2
  • Exporting GSR data recorded with Pro Lab - Shimmer3 GSR+

    Learn how to export GSR data recorded by Tobii Pro Lab.

    Tobii Pro Lab Shimmer GSR Biometrics
  • How does a GSR sensor work?

    Learn how a GSR sensor measures the sweat gland activity of our skin

    GSR Biometrics Emotion
  • How can I export a gaze video?

    Information on exporting gaze video from Tobii Studio or Tobii Pro Lab Analyzer Edition

    FAQ Tobii Pro Lab Tobii Pro Studio
  • Can I use the Tobii Pro Glasses 2 outdoors?

    The Tobii Pro Glasses 2 system is primarily designed for use in dry indoor environments. Depending on the level of sunlight Glasses 2 will function in outdoor environments as well. Make sure that the Glasses are not exposed to direct sunlight since that might affect eye tracking results negatively. Further make sure that the Glasses are protected from water or moisture since that might harm the unit. For more info please read chapter 1.1.11 of the Tobii Pro Glasses 2 Manual.

    FAQ Tobii Pro Glasses 2
  • Error message: User camera accessed by another application
    • If you get this error message in Tobii Pro Studio it is likely you have selected the same camera as source for User Camera and Scene Camera.
    • It can also be other installed software trying to access the camera. Uninstall video software that is not necessary or end processes running in the background using the Windows task manager.
    FAQ Tobii Pro Studio
  • How can I tell if my eye tracker is working properly?

    Does my eye tracker work fine?