Why can’t I see gaze data on the web page visualization?
Tobii Studio stores data in a unique way and you may be able to see the gaze data in the Replay, but not in the Visualizations tab for all or some web pages.
- As all the data is recorded by Tobii Studio together with the web browser (Firefox or Internet Explorer), please make sure the browser window is visible and active during recording.
- Make sure there are no screen sharing/capturing applications running during Web Recording as these might create a transparent window overlaying the browser window. This may lead to gaze data not being mapped on the webpage, and subsequently the gaze data won’t be shown on the visualization.