What can I do when Tobii Pro Studio crashes?

When Tobii Studio crashes you will be asked automatically to send a crash report to Tobii.

  • Please enter your email address and describe what you did before the crash and send the crash report. That information helps us to eliminate bugs.
  • If you are not connected to the internet you can also save the crash report and send the .crd file to Support. 
  • If Tobii Pro Studio crashes without the possibility to send or save the crash report, Open a project, go to Help, and Collect log files to desktop and send us the log files.