My video replay is "black" in Tobii Pro Lab. What codecs are supported?

Tobii Pro Lab Tobii Pro
If Tobii Pro Lab doesn't replay your video and only shows black frames, check the following:

- Your video is an .avi or .mp4 (recommended) file encoded with H264 (recommended), DIVX, or
- Make sure you have LAVFilters (codec pack) installed, remove other codec packs from your computer
- Your Windows "Power Options" are set to "High performance"
- Check if your Windows updates are the most current
- If none of the above helps, try re-installing Tobii Pro Lab