How do I activate or deactivate Tobii Pro Lab?

Step-by-step how to activate or de-activate your Tobii Pro Lab software license.

When starting Tobii Pro Lab you will be asked to enter your license key. You can find your license key in your purchase email or by contacting support. First time installation of Tobii Pro Lab provides a  free 30 days fully functional trial period.

To activate or deactivate your Tobii Pro Lab software license:

  • Start the application
  • In the menu go to License
  • Enter your license key and click on Activate or Deactivate

You need to be connected to the internet to complete the activation.


In case a connection to the license server is still not possible please make sure your firewall allows the traffic: Which ports should be open in the firewall to use Tobii Pro Software?

If you encounter other issues please check: I cannot activate Tobii Pro Lab.