• Tobii Pro Glasses 2
    Tobii Pro Glasses 2
  • Tobii Pro Studio
    Tobii Pro Studio
  • Tobii Pro Lab
    Tobii Pro Lab
  • Tobii Pro X3-120
    Tobii Pro X3-120
  • Tobii Pro X2-30
    Tobii Pro X2-30
  • Tobii Pro X2-60
    Tobii Pro X2-60
  • Tobii Pro TX300
    Tobii Pro TX300
  • Tobii Pro Glasses 2 SDK
    Tobii Pro Glasses 2 SDK
  • Tobii Pro SDK
    Tobii Pro SDK
  • Shimmer3 GSR+ Unit
    Shimmer3 GSR+ Unit
  • Tobii Pro Spectrum
    Tobii Pro Spectrum

자주 묻는 질문 (Frequently Asked Questions)

Tobii 제품에 관한 궁금증을 풀어드립니다.
제품을 고르시거나 키워드로 검색하실 수 있습니다.

Configuring the Tobii Pro X2 or X3 eye tracker for the Tobii Mobile Device Stand

Learn how to configure your Tobii Pro X2-30, X2-60 or X3-120 Eye Tracker correctly for the Mobile Device Stand.

Installing and using the external processing unit for Tobii Pro X3-120

Learn how to installing and use the external processing unit for Tobii Pro X3-120.

Setting up and installing the Tobii Pro Spectrum eye tracker

Learn how to set up and install the Tobii Pro Spectrum eye tracker.

Calculating and exporting eye tracking metrics in Tobii Pro Lab

Learn how to calculate and export AOI and event based metrics in Pro Lab

Setting up and using scenes and segments in Tobii Pro Studio

Learn more about what you can do with scenes and segments in Tobii Pro Studio and what the main differences are between the two.

How to position the participant and the eye tracker

Learn how to best position the participant and the eye tracker in a study involving a screen based eye tracker from Tobii Pro.

Tobii Pro Studio walkthrough and main features

Watch the video to learn the main features of Tobii Pro Studio and get a walkthrough of the entire workflow of the software.

Dark and bright pupil tracking

On this page we will explain how dark and bright pupil eye tracking techniques work. 

Eye tracker timing performance

The objective of this page is to provide a description of the different components and processes that are responsible for the timing accuracy of Tobii Eye trackers.

How does blinking affect eye tracking?

Blinking is most often an involuntary act of shutting and opening the eyelid. In this page we will look at the consequences of blinking on your eye tracking data. 

Types of eye movements

The aim of this page is top give a brief description of the different main types of eye movements and their function. 

Eye tracker accuracy and precision

Accuracy and precision are important concepts for understanding how an eye tracker performs, and how can one evaluate the quality of the recorded eye tracking data.

Why can’t I see gaze data on the web page visualization?

Tobii Studio stores data in a unique way and you may be able to see the gaze data in the Replay, but not in the Visualizations tab for all or some web pages.

Wearing a helmet and eye tracking glasses? No problem.

Tech innovation expands applications of eye tracking research in sports and occupations requiring helmets.

Installing Tobii Glasses Controller

Learn how to install the Tobii Glasses Controller software.

Designing a usability test of applications and web sites on mobile device or tablets

Learn more about how to conduct usability studies with eye tracking on mobile devices, smart phones and tablets.

What is eye tracking?

Learn how eye tracking allows us to gather an unparalleled amount of insight into the human mind.

How eye tracking gives insight into musical minds

Ever wondered how a professional musician's mind and body work in harmony to create a seamless performance? Find out with eye tracking.

How do I change the Tobii Pro Glasses 2 settings using the REST API?

Two different methods to change the Tobii Pro Glasses 2 settings using the REST API

Does head movement affect eye tracking results?

During an eye tracking session, the movement of the head is one of the factors that may have an impact on the gaze data accuracy. In this page we will discuss how robust Tobii Eye Trackers are to head movement. 

Tobii Pro Studio를 완전히 삭제하고 새로 설치하고 싶어요.

Tobii Pro Studio에서 프로젝트 라이브러리에 액세스하기 전에 오류 메시지가 표시되면 Tobii Pro Studio를 완전히 제거하고 다시 설치하여 문제를 해결할 수 있습니다.

Tobii Pro Glasses 2 usage overview

Learn the basics of how to prepare Tobii Pro Glasses 2 for usage and how to use them in a study.

Advice on how to set up your eye tracking system in time-critical experiments

Learn how to optimize your eye tracking setup for time critical experiments

Event and behavioral coding

Learn how to code behavior and events in Tobii Pro Studio and Tobii Pro Lab.

X2 Troubleshooting Guide

Follow this troubleshooting guide to investigate and remedy connection issues with you Tobii Pro X2-30 eye tracker. 

Configuring Pro lab to record eye movements on physical scenes and objects

The Scene Camera Projects allows Pro Lab to support studies where subjects observe or interact with stationary physical scenes or objects. These types of study provide a stronger immersion experience to the subjects and improve the ecological validity of the findings, than studies that use a 2D stimulus presentation on a screen (Tonkin et al. 2011 – use of physical shelves vs. images of shelfs in packaging design studies; and Woods et al. 2010 – investigating infant object representation with 3D physical stimuli). On the other hand, the setup is more complex than a standard screen based study, as it requires extra configuration steps with the eye tracker and the inclusion and configuration of an external scene camera to record the scenes and objects.

The table below summarizes a few of the factors you need to consider before deciding to use a scene camera setup.

  Screen based image or video - 2D Scene camera with physical scene - 3D Glasses with physical scene - 3D
Setup process automatic (with native or supported screen sizes) manual automatic
Accuracy higher lower higher
Precision depends on tracker depends on tracker high
% of population that can be tracked higher higher lower (does not fit on small infants heads)
Ecological validity & immersion lower higher higher

Working with Heat Maps and Gaze Plots

Learn what gaze plots and heat maps are and get a few presentation tips for how to use them to present the results in a packaging and web study.

Combining think aloud methods and eye tracking

Learn about different think aloud methods suitable for usability testing and how these methods can be combined with eye tracking.

Tools to deal with the shift to Industry 4.0

How eye tracking is helping businesses adapt to the 4th Industrial Revolution.

What’s the formula behind an f1 driver? Eye tracking could uncover the recipe for success.

Nico Hülkenberg is first to wear eye tracking glasses, revealing his visual attention and quick reaction times while driving a Formula 1 car. Tobii Pro Glasses 2 enabled the first true insight into what a Formula 1 driver actually sees.

The secret to an engaging car showroom

Tobii Pro Insight conducted a study for Toyota to reveal how generational differences and the layout of a showroom influence car buyers.

Google eye tracking study - TV and YouTube ads

Eye tracking reveals which type of ads is the most effective - A study by Tobii Pro Insight for Google

SDK에 관해 질문이 있어요.

Tobii Pro Analytics SDK는 무료로 제공되므로 지원이 제한됩니다.

Tobii Pro Glasses Controller에서 오류가 발생하면 어떻게 해야 하나요?

Tobii Pro Glasses Controller에서 오류가 발생하면 오류 보고서가 Tobii Pro 소프트웨어 개발팀에 자동으로 전송됩니다. 이 정보는 저희가 버그를 제거하고 소프트웨어를 개선하는 데 도움이 됩니다.

Tobii Pro Studio에서 오류가 발생하면 어떻게 해야 하나요?

Tobii Studio에서 오류가 발생하면 저희에게 오류 보고서(Crash Report)를 자동으로 보내도록 요청하는 메시지가 표시됩니다.

Tobii Pro Glasses 2를 컴퓨터에 연결하면 제한된 네트워크라고 표시됩니다.

정상입니다.

Windows에서는 인터넷에 접속되지 않은 네트워크에 연결하면 “제한된 네트워크”라고 표시됩니다.

아이트래커의 적외선에 눈이 장시간 노출되면 문제가 있나요?

LED를 사용하는 제품에 대한 IEC 62471 표준은 각막 노출 및 망막 상의 이미지 등의 가능한 모든 눈 손상에 대해 최대 전력 및 평균 전력으로 시험을 시행합니다.

What is visual attention?

The aim of this page is to briefly describe what is visual attention and how does it operate. 

Installing Tobii Pro X3-120

Learn how to setup and install your Tobii Pro X3-120 eye tracker. 

Setting up and installing the Tobii Pro TX300 eye tracker

Learn how to set up and install the Tobii Pro TX300 eye tracker.

Setting up and installing Tobii Pro X2-30 and X2-60 eye trackers

Learn how to setup and install your Tobii Pro X2-30 or Tobii Pro X2-60 eye tracker. 

Connecting Tobii Pro Glasses 2 to Pro Glasses Controller on your computer

Learn how to connect your Tobii Pro Glasses 2 to the Pro Glasses Controller software on your computer.

Configuring the eye tracker with a "non-standard screen" or physical scene

Learn how to configure your eye tracker with a "non-standard" screen or physical display area. 

How do Tobii Eye Trackers work?

In this section we will describe how an eye tracker works.

Assembling the Tobii Mobile Device Stand

Learn how to assemble all the components of the Mobile Device Stand correctly. 

Tobii Pro Studio에서 캘리브레이션 도구를 사용하지 못하게 할 수 있나요?

E-Prime 또는 "One-Eye Calibration Tool"과 같은 다른 응용 프로그램에서 캘리브레이션을 실행하고, Tobii Pro Studio의 캘리브레이션 기능을 비활성화할 수 있습니까?

How can I stream scene camera video and eye images from Tobii Pro Glasses 2 using RTSP?

RTSP enables you to stream the scene camera video or the eye images from Tobii Pro Glasses 2. This feature is only available for firmware version 1.20.2 or higher. Make sure that you are using the correct firmware version.

Writing up your eye tracking results - research paper

Get a few tips on how to write up and present the findings from your eye tracking study.

What can Pro Lab Galvanic Skin Response metrics tell us?

Learn how to interpret the galvanic skin response measures provided by Tobii Pro Lab.

How can I synchronize the video and the gaze data from Tobii Pro Glasses 2?

You can synchronize the live video and the live gaze data with the Tobii Pro Glasses 2 API, or you can post-synchronize the recorded video and the recorded gaze data.

E-Prime에 관한 서포트을 받고 싶습니다.

E-Prime 관련 질문에 대해서는 PST (Psychology Software Tools)에 문의해 주시기 바랍니다.

PTS는 E-Prime의 제조 업체입니다.

 

PST (Psychology Software Tools) 웹 사이트: http://www.pstnet.com/

기술 자료: http://www.pstnet.com/support/kb.asp

사용자 포럼: http://support.pstnet.com/forum/

웹 폼 : http://www.pstnet.com/support/login.asp (로그인이 필요하며 E-prime 일련 번호로 등록 할 수 있음)

Tobii Pro Glasses 2는 어떻게 전원을 끄나요?

Tobii Pro Glasses 2의 전원 버튼을 터치하시면 LED가 깜박입니다. 깜박임이 멈출 때까지 터치해 주시기 바랍니다.

Tobii Pro Analytics SDK 3.0를 사용하기 위해서는 Bonjour를 설치할 필요가 있습니까?

Bonjour를 설치할 필요가 있습니다. Tobii Pro Analytics SDK의 Core library는 dnssd.dll에 의존하며 dnssd.dll이 없으면 Load할 수가 없습니다.

Analyzing recordings made with the Mobile Device Stand

Learn how to analyze eye tracking data and videos of mobile devices such as tablets and mobile phones collected with Tobii Pro Lab or Tobii Pro Studio and the Tobii Pro Mobile Device Stand.

Replaying a recording made with Tobii Pro Glasses 2

Learn how you can replay a recording made with Tobii Pro Glasses 2.

Exporting videos of recording made with Tobii Pro Glasses 2

Learn how to export videos and video clips from recording made with Tobii Pro Glasses 2

Working with dynamic stimuli in the AOI tool

Learn more about and get some tips on how to work with AOIs on moving stimuli like movies or animations in Tobii Pro Lab and Tobii Pro Studio.

Why do our eyes move?

The aim of this page is to give a brief introduction to the human visual system, and to briefly explain why we move our eyes and it's relevance to eye tracking. 

How fast is human perception?

How long does it take us to be aware of what we see? 

Eye tracker sampling frequency

In this article we explain what eye tracker sampling frequency is and its impact on data collection.

Recording participants with the Mobile Device Stand

Learn how to make a recording with the Mobile Device Stand using Tobii Pro Lab or Tobii Pro Studio.

The Human Eye

The aim of this page is to give a brief introduction to the human visual system, and to briefly explain how light is transformed into a visual percept. 

Independent Variables and Participant Groups

Learn more about how to define independent variables and create participant groups for filtering data in Tobii Pro Lab and Tobii Pro Studio.

Can I run E-Prime and Tobii Pro Studio on the same computer?

Running E-Prime and Tobii Pro Studio simultaneously on the same computer is not possible.

I cannot reconnect my Tobii Pro Glasses 2 to Tobii Pro Glasses Controller, what should I do?

If you cannot reconnect your Tobii Pro Glasses 2 to Tobii Pro Glasses Controller, follow the steps below.

How to find Tobii Studio log files?

If the Tobii Pro Support asks you for your Tobii Studio log files:

How can I get eye images from Tobii Pro Glasses 2?

You can obtain the live or recorded eye images from Tobii Pro Glasses 2. The eye images feature is only available for Controller version 1.76 or higher and firmware version 1.24 or later.

What does eye tracking data tell us?

Eye tracking analysis is based on the important assumption that there is a relationship between fixations, our gaze and what we are thinking about. However, there are a few factors that need to be considered for this assumption to be true which will be discussed in this section. 

밝은 조건에서 Tobii Pro Glasses 2를 사용할 수 있나요?

 To get good tracking results you should avoid direct sunlight/infrared light. 

Tobii 아이트래커의 동영상에 보이는 파장은 무엇인가요?

아이트래커에서 나오는 근적외선은 눈에 보이지 않습니다만, 때로는 디지털 카메라에서 볼 수 있습니다. 디지털 카메라는 적외선 차단기를 사용하는 경우가 많지만, 저렴한 디지털 카메라 및 스마트폰의 카메라는 필터의 성능이 낮아 근적외선이 보일 경우가 있습니다. 근적외선은 밝은 보라색 또는 흰색으로 보입니다.

Configuring Tobii Pro Lab and Tobii Pro Studio for the mobile device stand

Learn how to configure and setup Tobii Pro Lab or Tobii Pro Studio correctly for the Tobii Pro Mobile Device Stand. 

Reporting Eye Tracking Results - Commercial reports

Get a few tips on how to write up and present the findings from your eye tracking study.

What happens during the eye tracker calibration?

In this section we will discuss the calibration procedure of Tobii Eye Trackers. 

Recording with Tobii Pro Glasses 2

Learn how to perform a recording with the Pro Glasses 2 wearable eye tracker.

Digging Into Areas of Interest

Learn more and get some tips on how to use the Area of Interest tool in Tobii Pro Studio and Tobii Pro Lab.

Installing Tobii Studio

Learn how to install and activate Tobii Pro Studio on your computer.

My Firefox plugin in Tobii Studio is missing. What can I do?

The Firefox plugin is required for web recordings with Firefox in Tobii Studio.

Are pupil size calculations possible with Tobii Eye Trackers?

The algorithms used by Tobii Eye Trackers allows for calculations of the position of the eyes as well as the pupil size. 

Dating with Tobii Pro Glasses 2

How eye tracking’s been used to decipher signs of attraction and other amorous actions during dating.

Installing and activating Tobii Pro Lab

Learn how to install and activate Tobii Pro Lab on your computer.

Compatibility table between Tobii Pro Lab and Tobii Pro Glasses 2 Firmware

Depending on the version of Tobii Pro Lab you use, there are only certain versions of the Tobii Pro Glasses 2 firmware you can use. Check the compatibility table below to know which firmware to use:

How do you fully uninstall and reinstall Tobii Pro Lab?

If Tobii Pro Lab crashes or does not start, fully uninstalling and reinstalling it can solve the problem.

How science can help us understand art

Creativity is one of life’s great mysteries, we admire it, we envy it, and often we’re confounded by it. However, eye tracking technology is helping to unlock some of its secrets.

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