employees looking at an assembly line - quality check

Productivity and Quality

Identify better ways of working to increase productivity, efficiency, and quality. Eye tracking delivers a clearer picture of how tasks are completed so you can improve standard operating procedures, increase knowledge retention, and enhance onboarding.

Chemistry Lab Eye Tracking Research

Process improvement

Identify areas of improvement by seeing your operations in more detail. By understanding how work is carried out from the perspective of people on the ground, you can more effectively identify roadblocks in your processes, areas of waste, and potential hazards. You can also see what elements of your business work best and transfer those principles to other areas. For operations requiring visual inspection or observation, eye tracking offers a great opportunity to generate optimized strategies and protocols and enhance guidelines with eye tracking recordings that illustrate the best method of visual inspection.

Experience worker training younger works in a plant

Knowledge retention

Capture the acquired knowledge of your most experienced staff and incorporate it into standard operating procedures. Eye tracking provides a unique way to record and document the knowledge attached to a process and make it available for others through gaze recordings and supporting instructions. This can help reduce the impact of an aging workforce and ensure valuable skills aren’t lost as they can be built into standard practices. This method can also be used to teach quality assurance procedures and ensure process consistency among employees.

Person training another person on how to install a car window

Expedited onboarding and upskilling

Reduce onboarding time and expenses by incorporating eye tracking into your education and training processes. The use of eye tracking recordings that depict gaze data are ideal for illustrating processes and demonstrating how and where to focus visual attention while performing a task. This method is perfectly suited for skills training and assessing the skill level of workers or measuring improvements over time. Having workers view their own behavior allows them to better understand where they perform well and what areas they need to work on.

How it works

1 Capture

Capture the visual behavior of a person performing a task in a natural setting.

2 Understand

Watch with gaze overlay to understand what happens while they’re performing the task.

3 Improve

Identify areas for improvement in the process, environment, or behavior of the person to improve future outcomes.

Looking at an assembly line through Tobii Pro Glasses 3

Explore our solutions

We are world leaders in eye tracking solutions for professionals. Our global team is ready to help you get the insights you need to be more successful.

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“The accuracy and efficiency of the inspection process has been improved, the eye tracker has proven useful for training -we have halved the training time for new hires..”

Kaname Hirayama, Plant General Manager, Denso

Cases

Visual inspection at Denso with eye tracking

Global car parts giant Denso halves training time thanks to eye tracking

With the goal to cut training time Denso's highly skilled inspectors wore eye tracking glasses while conducting an inspection. The eye tracking data revealed their visual patterns providing an explanation to what was behind their high quality and efficiency.

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Medical surgeon using eye tracking glasses for training

Other areas which use eye tracking

Human Performance

Every individual has a different approach to completing a task and these differences can produce different outcomes. By understanding the way workers engage with tasks and how they complete them you can identify methods of best practice and illustrate this to others in your team. Visual attention is strongly linked to cognitive function and by harnessing this insight you can improve the way your workforce operates.

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Workers at a construction site using eye tracking glasses

Other areas which use eye tracking

Safety and Risk Assessment

A lack of situational awareness and lapses in concentration are major drivers of workplace accidents. Eye tracking allows you to tap into workers’ visual attention and identify why these things occur. This information can help you fix elements of a workspace that hinder safe operations and train staff to be more aware of their surrounds and potential hazards.

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Person working on a part in a production factory

Blog

See how you can improve your Standardized Work


Lean manufacturing expert Russell Watkins explains the use of eye tracking to reveal where and how you can optimize Standard Operating Procedures to increase safety, quality, and delivery.

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