Identify better ways of working to increase productivity, efficiency, and quality. Eye tracking delivers a clearer picture of how tasks are completed so you can improve standard operating procedures, increase knowledge retention, and enhance onboarding.
Process improvement
Identify areas of improvement by seeing your operations in more detail. By understanding how work is carried out from the perspective of people on the ground, you can more effectively identify roadblocks in your processes, areas of waste, and potential hazards. You can also see what elements of your business work best and transfer those principles to other areas. For operations requiring visual inspection or observation, eye tracking offers a great opportunity to generate optimized strategies and protocols and enhance guidelines with eye tracking recordings that illustrate the best method of visual inspection.
Knowledge retention
Capture the acquired knowledge of your most experienced staff and incorporate it into standard operating procedures. Eye tracking provides a unique way to record and document the knowledge attached to a process and make it available for others through gaze recordings and supporting instructions. This can help reduce the impact of an aging workforce and ensure valuable skills aren’t lost as they can be built into standard practices. This method can also be used to teach quality assurance procedures and ensure process consistency among employees.
Expedited onboarding and upskilling
Reduce onboarding time and expenses by incorporating eye tracking into your education and training processes. The use of eye tracking recordings that depict gaze data are ideal for illustrating processes and demonstrating how and where to focus visual attention while performing a task. This method is perfectly suited for skills training and assessing the skill level of workers or measuring improvements over time. Having workers view their own behavior allows them to better understand where they perform well and what areas they need to work on.
Capture the visual behavior of a person performing a task in a natural setting.
Watch with gaze overlay to understand what happens while they’re performing the task.
Identify areas for improvement in the process, environment, or behavior of the person to improve future outcomes.
Explore our solutions
We are world leaders in eye tracking solutions for professionals. Our global team is ready to help you get the insights you need to be more successful.
“The accuracy and efficiency of the inspection process has been improved, the eye tracker has proven useful for training -we have halved the training time for new hires..”
Global car parts giant Denso halves training time thanks to eye tracking
With the goal to cut training time Denso's highly skilled inspectors wore eye tracking glasses while conducting an inspection. The eye tracking data revealed their visual patterns providing an explanation to what was behind their high quality and efficiency.
Human Performance
Every individual has a different approach to completing a task and these differences can produce different outcomes. By understanding the way workers engage with tasks and how they complete them you can identify methods of best practice and illustrate this to others in your team. Visual attention is strongly linked to cognitive function and by harnessing this insight you can improve the way your workforce operates.
Safety and Risk Assessment
A lack of situational awareness and lapses in concentration are major drivers of workplace accidents. Eye tracking allows you to tap into workers’ visual attention and identify why these things occur. This information can help you fix elements of a workspace that hinder safe operations and train staff to be more aware of their surrounds and potential hazards.
See how you can improve your Standardized Work
Lean manufacturing expert Russell Watkins explains the use of eye tracking to reveal where and how you can optimize Standard Operating Procedures to increase safety, quality, and delivery.
