Symptoms may be: eye tracker is not found, connection to eye tracker is unstable, web recordings do not start, Studio crashes and many more
How to troubleshoot activation issues with Tobii Pro Lab Analyzer Edition.
The exact WLAN range of the Tobii Pro Glasses 2 depends on the hardware you use and in which environment you are using it.
The Tobii Pro Glasses 2 system is primarily designed for use in dry indoor environments. Depending on the level of sunlight Glasses 2 will function in outdoor environments as well. Make sure that the Glasses are not exposed to direct sunlight since that might affect eye tracking results negatively. Further make sure that the Glasses are protected from water or moisture since that might harm the unit. For more info please read chapter 1.1.11 of the Tobii Pro Glasses 2 Manual.
Blinking is most often an involuntary act of shutting and opening the eyelid. In this page we will look at the consequences of blinking on your eye tracking data.
Watch this video to learn how to improve the connectivity of your Tobii Pro Glasses 2 and avoid buffering in the Controller.
Learn how to configure and setup Tobii Pro Studio correctly for the Tobii Mobile Device Stand.